SmartGuide can help accommodation providers enhance experience for their leisure guests

With travel rebounding and leisure tourism thriving in 2024, delivering exceptional guest experiences is more important than ever. Even though the pandemic is officially over, occasional COVID waves remind us of the benefits of maintaining certain practices, like minimizing touchpoints—remain relevant. One effective way to do this is by offering digital guides, a feature that’s not only practical but also enhances the overall stay.

Imagine this: A guest arrives at the concierge desk, asking for recommendations on what to explore in the destination. Instead of handing them a paper map with quickly scribbled directions, they can scan a QR code and immediately pull up a personalized, contactless digital guide to the area. This guide includes details about local partners and even a self-guided city tour that begins right from the lobby.

Now, that’s a far more engaging and useful experience for your guests, right?

What’s even better is that this technology is already available with SmartGuide digital audio guide. Whether you’re running a luxury villa, a hotel, or a self-catering retreat, SmartGuide ensures your guests have access to the best experiences without the hassle of traditional paper guides. Accommodation providers can further increase their visibility by featuring themselves on platforms like Oliver's Travels, where millions of travelers search for their ideal stays. By highlighting your offerings on such forums, you not only boost your reach but also attract a diverse audience eager for quality accommodations.

What is SmartGuide?

SmartGuide is an app that turns every traveler’s phone into a personal tour guide in their pocket. It is the fastest and cheapest way to provide digital self-guided tours for your guests. You can offer the guide as an extra perk to your guests, with full attribution to your villa, hotel, or, self-catering retreat brand.

Create digital concierge recommendations with SmartGuide

Leisure travelers seek out local destination recommendations so that they can get the most out of their trip. They want to learn more about your destination before they go exploring.

Sign up today for our Digital Tour Guide Solutions to start creating your own travel guide like never before! 

With a digital concierge, scanning a QR code to open your destination guide would immediately give your guests access to the top sites and hidden gems around your destination. They can also leave directly from your place, making everything easier for them and keeping them near to your business.

The app provides features such as self-guided audio tours, offline maps that can be accessed anytime, and augmented reality features that allow tourists to explore independently at their own pace.

If the guests do not speak the local language, no problem! With a digital concierge, the audio tours are available in many languages, so your guests don’t need to worry about finding a concierge who speaks their native language.

Stay safe with SmartGuide in 2024

In 2024, there is an increased demand for contactless solutions as travelers continue to prioritize health and safety during their trips. This has made technologies like SmartGuide particularly appealing. With its focus on minimizing physical interactions, this tour guide system offers an effective way for visitors to explore destinations safely using just their smartphones. Beyond safety, travelers are becoming more conscious of sustainability and the environmental impact of their journeys. SmartGuide supports this trend by offering eco-friendly, digital guides that reduce the need for printed materials, aligning with both health and sustainability values. Additionally, there’s a growing preference for outdoor activities and less crowded experiences, and SmartGuide facilitates this by offering personalized recommendations based on visitor’s preferences.

The SmartGuide app fully complies with the recommendations made by the Centers for Disease Control. The SmartGuide app is also proud to have been awarded the Seal of Excellence in Covid-19 Response by the European Commission.

Get started with SmartGuide for free today!

Interested in a digital concierge? 

Join SmartGuide today and start offering amazing personal contactless guides to your guests in a matter of days. You can create your own guides for free, or we are happy to have our experts create a guide for you for a reasonable fee. Offer your contactless personal guides to your guests for free or add them as a special paid perk for your loyal guests and earn extra revenues.

SmartGuide grew seven times last year, despite the pandemic. We are now guiding hundreds of thousands of travelers around the globe. Don’t miss out! Add your place to the catalog of over 1000 top destinations already on SmartGuide.

Contact us to transform your services with SmartGuide!