SmartGuide AI chatbot for custom itineraries coming soon

Get ready for an extraordinary journey into the future of travel with the upcoming release of SmartGuide AI Chatbot, now piloted to a selected group of users. The chatbot is designed to enhance the travel experience by providing a personalized journey for individual travelers. Let's take a closer look at this revolutionary feature and discuss its benefits for individual travelers as well as destinations, attractions, and tourism businesses.

Developing SmartGuide AI Chatbot  - The truly personal travel companion

SmartGuide tour guide app is bringing an interactive AI Chatbot for personalized itineraries powered by GPT-4, already available to a random batch of pilot users in Prague. This integration will alter the way travelers explore and discover new destinations in the following ways:

1. Real conversations, real answers

With natural conversation and advanced capabilities, SmartGuide AI Chatbot brings a human touch to every journey, making it feel like a real conversation with a knowledgeable local. It is designed to answer any question visitors have about a destination or point of interest, providing relevant information in real-time based on a well-trained and fact-checked knowledge base.

2. Personalization based on visitors’ interest profile

The Chatbot learns from visitors’ past preferences, creating customized itineraries tailored to each visitor's unique interests - from art and history enthusiasts to food lovers and adventure seekers. This also presents a great opportunity for content creators to showcase their expertise and boost destination visibility. The more high-quality content uploaded on the SmartGuide app, the better this chatbot will adapt and improve.

3. Vetted information at visitors’ fingertips

With direct access to a vast database of verified information curated by SmartGuide, it provides links to trusted sources about places, attractions, and events. In this way, visitors can stay updated and make well-informed decisions during their trips.

4. Actionable custom tours with geolocation

SmartGuide chatbot offers actionable custom tours as an outcome of the chat conversation, turning suggestions into an actual SmartGuide tour complete with geolocation for easy navigation. So, no further need for cumbersome guidebooks, and clicking back and forth from ChatGPT to Google Maps.

                         SmartGuide AI chatbot in the SmartGuide app

Progress so far - Journeying towards the minimum viable product

The SmartGuide AI Chatbot has made significant strides in its development and is currently in the proof-of-concept stage. The final designs are subject to change as the chatbot undergoes further refinement and improvement.

The Chatbot is currently operational in Prague, specifically in English. The good news is that there are plans to expand its availability to other large destinations such as London and Rome in the upcoming weeks. Feedback is highly appreciated and can be provided using Instabug or in the #product-chatbot-poc channel. This feedback will play a crucial role in improving the model towards the minimum viable product (MVP) and eventual public release.

While testing the prototype, it's important to keep in mind that it is still in the early stages of development and should be considered as such. For example, the front end may not handle navigation to points of interest or tours completely well, and the tour summary screen doesn't support the generated tour yet.

SmartGuide AI bot's setting in the SmartGuide app

Boosting tourism and driving engagement with SmartGuide AI Chatbot

This AI Chatbot extension will be also a useful tool for destinations, attractions, and travel businesses looking to attract their audience. They can utilize the chatbot to highlight unique offerings, share insider tips, and position themselves as tourism innovators. This eventually creates opportunities for upselling and cross-promotion, driving revenue and potential earnings.

The chatbot also streamlines the trip planning process, saving visitors significant time. Instead of spending hours researching and comparing options, visitors can rely on the chatbot's expertise to navigate through various choices and make informed decisions in a fraction of the time.

Personalized suggestions and simplified travel planning with SmartGuide AI Chatbot

It develops custom and unique AI-powered itineraries based on the visitor's persona and past behavior. By understanding visitors’ interests, the chatbot offers AI-powered personalized recommendations and suggests relevant attractions, activities, and lesser-known spots, enabling visitors to explore new destinations with ease. It automatically shows points of interest on the maps and takes the visitors to the destinations they are interested in. Since it serves unique personalized content, it helps to further spread crowds and bring visitors to less popular spots (while leading them from the overcrowded hotspots), working towards more sustainable tourism.

SmartGuide's AI-powered personalized recommendations

Conclusion

SmartGuide's is now testing an AI Chatbot feature that will bring a range of benefits to industry stakeholders and visitors alike. Destinations, attractions, and businesses can leverage its capabilities to showcase their offerings and optimize operations. Visitors, on the other hand, enjoy smooth trip planning, tailored recommendations, and the convenience of venturing into uncharted territories.

The anticipation for its release is high, and users selected for random pilot testing of the chatbot in Prague are encouraged to provide feedback for its prototype and stay tuned for further updates. To remain informed about the latest news and developments, sign up for the blog newsletter or follow the social media channels of SmartGuide.